FAQ -

How do you find tradesmen?

Through our experience and expertise in the construction industry, we have an extensive database of qualified of tradesmen, and it’s growing each and every day.

Do I have to pay for this service?

No, this service is completely free for homeowners to use. We want to make it easier for you to find a reliable person for the job.

Can I post multiple jobs?

Yes, you can post as many as you like. The more jobs for our tradesmen the better, and variety is the spice of life!

Can I use the same tradesman again and again?

Absolutely. Especially if you’ve established a good working relationship and a strong trust. Although if they’re a popular choice and are unavailable at the time, we can certainly find you another excellent choice.

After I have posted a job what are the next steps?

Once you’ve posted we’ll send your job to the appropriate tradesmen, they’ll review and send you competitive quotes straight to your inbox. All you have to do is choose the tradesman for you.

Will my contact details be published once I have posted my job?

No, we never publish your contact details when you post a job. Those come later; when you’ve had a response and you’re happy to move forward, then you can share your details and get started

Do I need to add photos when I post a job?

In order for a tradesman to send you a tailored, competitive quote, we strongly advise adding a visual aid to give the tradesman as good an idea as possible of the requirements of your project.

I have posted my job and the requirements have changed. Can I go back and change the job post?

Yes, you can make amendments any time you want; when you go on your posted job you will see an option on the top right hand side which allows you to make edits.

When will my posted job expire?

Your job will expire after 30 days, after which you have the option to post a similar job.

How do I view the jobs I have posted?

If you visit your dashboard, you’ll be able to view the jobs you have posted; both live and expired.

I have posted my job and no tradesman have submitted any quotes. What should I do?

We have such an extensive database that it’s highly unlikely that you won’t get a single quote. However, if this is the case, please contact us via phone: 0207 199 9808 or via email: support@bagabuilder.co.uk and we will assist you where we can.

What if I don’t want to post a job just yet, can I just enquire?

Our innovative platform means that you don’t have to post to get into contact with a tradesman. You can search for people in your local area and send them a private message with your enquiry.

How do I pay the tradesman once I have finished the job?

This is a matter that should be settled directly between yourself and your tradesman. Should you encounter any issues then please contact us via phone: 0207 199 9808 or via email: support@bagabuilder.co.uk.

Why should I give feedback?

Your feedback provides a constant stream of information and recommendation for other homeowners. It’s important to share your experiences and inform others of your tradesman’s good work as well as any other happenings, both good and bad.

Can you give me a guarantee that the tradesman will do a great job?

Few things are an absolute guarantee in life, but what we can guarantee is that you’ll be getting a certified, authenticated and highly skilled tradesmen. On top of that, if there are any problems, we will do our best to see them resolved to your satisfaction.

What happens if the tradesmen is unable to finish the job?

If this happens for whatever reason, your tradesman will most likely be in direct contact with you to get it resolved but you can always contact us via phone: 0207 199 9808 or via email: support@bagabuilder.co.uk if you’d like us to help.

What if my tradesman doesn’t turn up?

If your tradesman fails to turn up, please contact us via phone: 0207 199 9808 or via email: support@bagabuilder.co.uk as soon as possible and we will to the bottom of things for you.

What if the quotes I am sent do not match my budget?

There may be room for negotiation as tradesman like to try and accommodate all budgets. You may be able to discuss directly and work something out or simply find another person with a quote that better fits your needs.

How do you resolve disputes between homeowners and tradesmen?

We are confident that a relationship between homeowners and tradesmen will be harmonious. However, should a dispute occur, our dedicated team will investigate the issue and come to a resolution which will satisfy both parties.

What is CSCS and its affiliated schemes?

CSCS (Construction Skills Certification Scheme) is the UK construction industry’s primary skills certification scheme. In order to work on construction sites across the country, tradesmen are required to have a valid CSCS Card. CSCS is also affiliated to various other construction related occupations:

  • - ACE (Assuring Competence in Engineering Construction)
  • - CIRS (The Construction Industry Scaffolders Record Scheme)
  • - CSR (Construction Skills Register)
  • - ECS (Electrotechnical Certification Scheme)
  • - EUSR - Energy & Utility Skills Register
  • - JIB PMES - Joint Industry Board for Plumbing Mechanical Engineering Services in England and Wales
  • - Engineering Services SKILLcard
  • - SNIJIB - Scottish and Northern Ireland Joint Industry Board
  • - Certification of Competence of Demolition Operatives

What do you mean by certified, authenticated, skilled tradesmen?

Certified: Tradesmen have the right qualifications, certifications and CSCS card relevant to their trade.

Authenticated: Tradesmen have demonstrated to us that they have the correct qualifications, certifications and CSCS card relevant to their trade, so have earned our seal of approval.

Skilled: Tradesmen have undergone the required training relevant to their trade and have acquired the necessary skillset.

Why do tradesman need to prove that they’re qualified?

Anyone can claim that they’re a plumber. Not everyone can claim that they have undergone the training to become a plumber. Not only is a qualified tradesman highly skilled, they are keenly aware of the correct health and safety regulations - which means they won’t put your life (or theirs) at risk.

Why is Bag a Builder better than word of mouth?

Word of mouth can tell you all about a tradesman’s previous work, but can’t tell you whether a tradesman is qualified. At Bag a Builder, for every single tradesman on our platform we will detail their qualifications, certifications and CSCS Card, as well as their previous work and feedback from other jobs.

What makes Bag a Builder different from other trader sites?

Our competitors do a great job of helping homeowners connect with tradesmen. What our competitors don’t do is help homeowners connect with qualified tradesmen. At Bag a Builder we have made it our goal is to connect homeowners with qualified, skilled tradesmen.

Where can I email/call if I have any concerns, queries or issues?

Please email support@bagabuilder.co.uk or call 0207 199 9808 and our team will get back to you as soon as possible.

How do you check your tradesman once they register on Bag a Builder?

Once tradesmen sign up with is, we ask for a form of ID - such as a driving license - photos, proof of membership of a professional body along with certificates and insurance details. As you can see, we leave nothing to chance!

Post your job today - it's free!

Tell us what you need and we’ll connect you with authenticated tradesmen in your local area. Post your job with us today and get responses within minutes.

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